About Highfields Disability Service
Empowering people with disabilities to live independently with dignity and inclusion.
Our friendly, qualified team provides coordinated, person-centred NDIS support across home and community.
ABOUT Highfields Disability Service
Highfields Disability Service Pty Ltd
HDS is a registered NDIS provider providing trusted, compassionate, and person-centred NDIS support that helps individuals live more independently and confidently. Our dedicated team ensures every participant receives the most coordinated and high-quality care.
At Highfields Disability Service, we believe everyone deserves equal opportunity, inclusion, and respect. Through our flexible support options, we empower people with disabilities to achieve their goals and enjoy a meaningful life in their community.
Special features about Highfields Disability Service
- Qualified & Friendly Support Workers
- Culturally Inclusive and Respectful Care
- Flexible In-Home and Community Supports
- Reliable Transportation Assistance
- Skill-Building and Independence Programs
- Personalised Support Plans
Founder
My name is Anyuon Liai Mager, and I am the Founder & Director of Highfields Disability Service (HDS). My journey in disability, community and multicultural work spans for more than two decades across Queensland— a work that I approach with deep passion, compassion, and a genuine belief that everyone deserves access to quality, equitable and culturally-inclusive care.
For many years I have worked hands-on with individuals, families and communities—particularly among culturally and linguistically diverse (CALD) backgrounds. I have supported clients in hospitals, clinics, aged-care and social-service settings; assisted older Australians and people with disability to navigate complex health and support systems.
why choose us ?
Our Main Focus
- Support
- Empowerment
- Capacity building
HDS in three words
- Respect
- Trustworthy
- Genuine
Our Values
- Empowerment
- Empathy
- Equity
Why We
What Makes HDS different?
We embrace all forms of diversity and endeavour to implement the principles of diversity and inclusion, and culturally sensitive service delivery. We recruit employees from diverse backgrounds irrespective of culture, religious or ethnicity backgrounds.
Main HDS target audience
People living with disabilities and their carers and families, qualified paid support workers and volunteers, communities and specialised and professional service providers.
FAQ
how can I contact HDS?
You can contact HDS anytime including after hours by phone and email 24/7.
who can I call after hours?
You can call Anyuon on 0461 550 192.
my English is poor, how will HDS support me?
HDS has various options for supporting participants with limited English. This includes utilising interpreting services, especially for critical information, and utilising bilingual support workers for non-essential information.
what makes HDS different from other providers?
At HDS, we promote, uphold and respect your legal and human rights; we respect your culture, diversity, values and beliefs; respect and protect your dignity and rights to privacy; you’re in full control of your decisions.
my plan is self- managed, will HDS still support me?
Yes, as a registered NDIS Provider, HDS has the ability to support all participants with self managed, plan managed and NDIA managed.
how will HDS accommodate my cultural and religious values and beliefs?
HDS has a clear policy about diversity and inclusion to provide you with services that consider and respect your lifestyle, cultural, religious, sexuality and linguistic background and preferences.
Is it possible to have a preferred gender support worker?
Yes, HDS will prioritise allocating a support worker gender of your choice where possible.
how will HDS protect my personal information?
HDS collects and stores personal information from participants and staff for purposes of service delivery and support. This information governed, managed and stored in accordance with a strict privacy policy. Participants and staff will be provided with copies of relevant policies.
how can I make complaint and where do I go if I am not happy?
You raise your issues directly with your support worker or the director. If you are still unhappy, you will be provided with contact details of the NDIS/A.
will I be supported to make my own decisions?
Yes, absolutely. Supporting participants to make their own informed decisions is a core principle that HDS promotes and advocates for.